Customer Reviews

Perfect solution for a complex shipping chanllenge Review by Michael

Quality

The owners of our business posed a challenge when defining how we would manage shipping in a new online store we were building. The ProductMatrix shipping module not only gave us this solution, but offered us room to refine our shipping solution as we grow.

A great module that I would highly recommend to any serious online retailer. (Posted on 6/30/11)

Full Featured Shipping Extension and Great Support Review by Daniel

Quality

I don't write a lot of reviews, but I felt that the Webshopapps team deserved this exception. This extension is so fully featured that it covers every possible shipping scenario that I could imagine for our store. Amazing that this sort of capability is not built into Magento out of the box. The support for this extension has been above and beyond any sort of software support I have ever received, and because of it these guys have my business for life. Thank you Karen and the rest of the team for helping me with the extension over the past year. The product and support are absolutely first class. Do yourself a favor and buy this extension for your shipping needs. (Posted on 4/11/11)

All shipping needs in 1 extension Review by Antoine

Well I have to say that I am extremely positively surprised with this extension. It is exactly what we need for our Magento Clients... It is as well very easy to configure. Support is very friendly and helpful as well. Keep up the good work... (Posted on 3/4/11)

Great product and customer support Review by Colin

Quality

Very helpful video to understand how it works. Quick reply for any trouble concerning install. (Posted on 11/12/10)

Great product, great support Review by Nadine

This extension is just great. It calculates our different shipping methods, considering price and weight limts of several product gropus. Despite the language barrier, the support is great as well in terms of quality and speed of response. Special thanks to Josh who helped me to set up the CSV and corrected some attributes in our system too. (Posted on 8/26/10)

Great product, great support Review by Nadine

Quality

This extension is just great. It calculates our different shipping methods, considering price and weight limts of several product gropus. Despite the language barrier, the support is great as well in terms of quality and speed of response. Special thanks to Josh who helped me to set up the CSV and corrected some attributes in our system too. (Posted on 8/26/10)

Great product - fantastic support Review by Dom

The flexibility of this product is really amazing - I'm now confident I can adjust my shipping rates to whatever I could possibly need in the future. And the promise of great support and backup is absolutely true. I'm totally new to all things Magento and webdesign and was helped at every step of the way. Really great product and team! (Posted on 6/18/10)

Great Extension, Amazing Service Review by Joe

So I spent a lot of money getting my Magneto site up and running, only to realize, way too late in the process, that the shipping was going to be a major issue. I have many different products on my site with different weights and sizes and unfortunately Magento had no way of allowing me to imput the L x W x H of my packages, only the weight. That meant that I would not be able to get accurate shipping rates. I spent countless hours trying to come up with a solution and my developers were not much help. I found this extension and it was exactly what I needed. I could assign different shipping rates to different categories. I was shocked that this was the only extension that I could find that dealt with this problem.

I bought the extension and it was the perfect solution. To top it off, Karen spent the time to help me get it installed. I have no web development experience and she never lost patience with me. A+ for this extension and the service as well.

(Posted on 3/18/10)

Thanks for the great extension Review by Fred

Easy to work with, easy to configure.
The support team is great, they walked me thru setting up my csv file and enable the shipping option in the checkout process.
thanks (Posted on 3/8/10)

Dedicated to helping Review by Rob

I emailed them my shipping scenarios, and they found me the right extension and even helped me configure it.

Thank you (Posted on 3/4/10)

Best Magento Shipping Extension Review by Jeremy

Without this magento extension we would not be able to have a shopping cart.

This is a must have for anyone using magento with more than one shipping provider using multiple table rates with multiple carriers. (Posted on 2/17/10)

Easy and Multifunctional Review by Nappalan

Very Easy to install and to adjust. To manage Groups or Product gives thousands of possibilities.
Thanks for that helpful utility!
Nappalan (Posted on 1/23/10)

Everything works as expected... Review by iMarcel

Great extension for every Magento based website. Everything works as expected and the support is stunning fast. I needed an additional feature and it was implemented within some hours. Great! (Posted on 1/8/10)

Customer Group Rate - Great one Review by Webplug

I downloaded and installed the extension. I changed the csv file and in 15 minutes the new shipping rules applied... Hope to see more of these awesome extensions in the future...

Thanks Karen!

Regards

Stijn Neirinck
Webplug.be (Posted on 12/16/09)

Super Extension - perfekte Unterstützung Review by Hans - GOLDLAND MEDIA GmbH

Wir verwenden Product Matrix in einem Onlineshop eines großen deutschen Museums. Unsere Fragestellung: Eintrittskarten sollten einen pauschal Versandpreis haben - egal wieviel Stück der Kunde kauft, die Bücher und Merchandiseartikel sollten nach verschiedenen Gewichtsstufen kalkuliert werden. Mit Product Matrix kein Problem und schnell umgesetzt. Bei Fragen hatten wir sofort eine Antwort von Karen im Postfach - nicht nur mit irgendwelchen allgemeinen Hinweisen, sondern mit der Lösung UND und der korrigierten Tabelle!! Hut ab, toller Support, danke Karen auch im Namen unseres Kunden! (Posted on 11/19/09)

Great extension with great support! Review by Coen

Super extension with a lot of options.

Had some trouble setting it up, but support is great and helped me on the fly.

Every option we where looking for is fixed/setup!

(Posted on 11/18/09)

Excellent flexible extension & support Review by James Robinson

This extension is hugely flexible and has helped us completely fulfil with our complex delivery rules.

Our site needed to offer standard courier options for non-fresh items nationwide, and a named day delivery option for fresh items, but only within certain regions. Both needed to have free delivery thresholds and deal with prioritising the delivery options available if both fresh & non-fresh items were ordered at the same time to an area where fresh delivery is possible.

With a list of 50 postcode regions, each with different delivery day combinations available, 3500 SKUs and different product combinations the task was daunting and way way beyond what other delivery modules looked like they could handle.

Having downloaded and installed the extension Karen was excellent in assisting us set up our configuration files, and even made an amendment to the extension for our specific needs.

The extension itself is only surpassed by the levels of support which are brilliant, and I have no hesitation recommending it to anyone in need of a solution to a complicated delivery setup. (Posted on 11/13/09)

Does exactly what it says on the tin Review by JamesC

We needed to charge different shipping rates to certain customer groups. We installed v0.4 on our instance of Magento and, apart from a minor bug that Karen resolved quickly for us, everything is working swimmingly. (Posted on 10/22/09)

Great Extension & Support!!! Review by Simon Funk

Its a really great extension. You can realise each shipping method you want easy done by defined in a simple csv file. The possibilties are awesome!
And support is also great. I've get answer within a very short period of time!

Highly recommended!!!

Thanks for this great extension! (Posted on 10/5/09)

Fab extension, great support Review by Bruce

This extension affords great flexibility on delivery costs! We have a store with products delivered from many different wholesalers, with very different products and associated shipping costs. This extension allows us to configure different bands for different product categories and different criteria. If your shipping is as complicated as ours, this extension is a must.

And the support we've had has been great - quick responses with easy to follow instructions. Top marks! (Posted on 9/24/09)

Great Service Review by Patrick

I had a question regarding the exact details of a specific shipping scenario. Not only was my question answered but I was sent an import file to cover exactly my setup.

After using the module for my current shipping I came up with an addtional scenario that would fit a common request from some of my customers. Again, an import file was sent and the instructions how to upgrade to the newest version were included.

Both versions worked right out of the box no problems and easy to install.

Patrick (Posted on 9/24/09)