WebShopApps Founder & CEO, Karen Baker, shares her thoughts on her recent move to the US and the opening of the WebShopApps US office in Dublin, Ohio.
What do we do?
We’ve been developing apps (extensions) for Magento eCommerce sites since 2008. In that time, our range of first-class products has brought tremendous flexibility to Magento for thousands of users worldwide. Gold Partners since 2011, we recently became Platinum Partners with Magento, of which we are extremely proud. We hope it reflects our continued dedication to the Magento platform and eCommerce in general.
Our extensions cater for all kinds of eCommerce requirements, but our real area of expertise is shipping. With over 40 different extensions, we’re confident one of our products will be able to solve your shipping problems. Whether you need to customize your rates, ship from multiple locations, or set variable handling fees, we can help.
We also offer a consultancy service for clients who require a fully personalized extension. Drawing on our extensive experience in eCommerce shipping, we work with you to create a bespoke shipping solution for your store.
What's our philosophy?
At WebShopApps we believe in treating our customers equally. Whatever the size or cost of the job, you can be sure our team will treat you with the same high level of respect.
We understand the strains of running a small company and, therefore, won’t advise customers to purchase extensions that are surplus to their requirements. We prefer to sell you something less expensive if it better suits your needs. This way you’re more likely to return to us in the future, and to tell your friends in the Magento community about our great products and services.
While we strive for 100% customer satisfaction, we realize this is hard – especially in a business with as many variables as Magento. But, with a smart, friendly and dedicated team, we feel it can be achieved. We’re committed to providing the best customer service and support possible, and one of the WebShopApps team can usually be found online at any time of day, no matter what time zone you’re in.
Within the Magento community WebShopApps is renowned for excellent customer support – we like to think this reputation is deserved.
Who are our customers?
WebShopApps extensions serve Magento users at all levels. Most of our clients are web design agencies, many of them returning for each Magento project they work on. Other clients range from customers using our extensions in their small 'homegrown' stores to huge corporate customers working on some of the biggest Magento sites in the world.
Who are we?
WebShopApps UK is based just outside London in a charming seaside town called Leigh-on-Sea and all of our staff live in the surrounding area.
WebShopApps US opened in Aug 2013 in Dublin, Ohio with CEO Karen Baker leading the team over in the US.
We are a close-knit and highly focused team, proud to offer a fantastic set of products with the customer care and support to match.
Let's Introduce the Staff
Karen - Owner and Lead Architect
Responsible for the overall strategy and technical direction of WebShopApps. Karen started writing magento extensions whilst on a parental sabbatical from her job in London! She realised that there was a real need to bring some of the structured techniques from her corporate career into the world of e-commerce.
"I hope that using my skills I am able to effectively marry a fast paced edge-of-technology business with trusted computer science and business techniques to make for stable and useful software."
Find out more information on Karen on WhoHub.
Rafal - Development Manager UK. In charge of the UK team ensuring effecient running of WebShopApps operations.
Josh - Consultant. Responsible for technical side of the off-the-shelf business. Has a high level of technical expertise around Magento and our extensions. Has taken the Invoice extension to new levels!
Find out more information on Josh on WhoHub
Genevieve - Consultant. Working within the consultancy side of WebShopApps, dealing with product enhancements and looking at new innovations.
Jonathan - Senior Software Engineer. Responsible for working on our strategic development work.
Jason - Systems Engineer. Responsible for the infrastructure aspects of WebShopApps.
Michael - Graduate Engineer. The new boy on the block in the Magento 2nd level team. Deals with bug fixes, minor enhancements, complex configurations.
Adam - Support Engineer. Bright and bubbly, Adam is the initial point of contact for support queries from our clients.
Daniel - Partnership & Marketing Director. In charge of partnerships and spreading the word about what we do. Based in the Ohio Office.
Jane - Personal Assistant. Acts as PA to Karen, and assists with marketing and event management.
Company details UK Office
WebShopApps is part part of Zowta Ltd: UK Company Number: 7058157
VAT Number: GB 101 5861 48
Office Address UK: Suite 8, Chalkwell Lawns, 648-656 London Road, Westcliff-on-Sea, Essex SS0 9HR
UK Telephone: 01702 339941 (UK 9.30-6pm GMT)
Company details UK Office
The US part of WebShopApps operates under Zowta LLC
Office Address US: 565 Metro Place S., Suite 300, Dublin, Ohio 43017
US Telephone: (614) 526-9534 (EST 9-6pm)